🚚 Shipping Information – Oliline Supermarket Rwanda

Welcome to Oliline.com – Rwanda’s trusted online supermarket and grocery delivery platform! Below is everything you need to know about how we process, deliver, and handle your orders.

📍 Areas We Deliver To

We currently offer fast and reliable delivery services in the following areas:

Kigali City (All districts)
Bugesera
Rwamagana
Musanze (selected zones)
Huye (selected zones)

We are continuously expanding – stay tuned for updates!

🕒 Delivery Times

Order Time	Same-Day Delivery	Next-Day Delivery
Before 3:00 PM	✔️ (Kigali only)	✔️ (All regions)
After 3:00 PM	❌	✔️ (All regions)

Same-day delivery applies only to Kigali and must be placed before 3:00 PM.
Orders placed after 3:00 PM will be delivered the next day.

💵 Delivery Fees

Location	Delivery Fee
Kigali City	RWF 1,500 – 2,000
Outside Kigali	RWF 2,500 – 5,000

Fees vary depending on distance and order size. Exact fees are calculated at checkout.

📦 Order Minimum

Minimum order amount: RWF 5,000
Free delivery on orders above RWF 50,000 (Kigali only)

🚴 Delivery Partners

Our deliveries are powered by trusted local logistics partners and Oliline’s dedicated delivery team to ensure fast and safe delivery to your doorstep.

📞 Questions or Issues?

If you have any concerns about your order or delivery, please contact us:

📱 Phone/WhatsApp: +250 786 666 688
📧 Email: support@oliline.com
💬 Live Chat: Available on the website (Mon–Sat, 8 AM – 8 PM)

Thank you for shopping with Oliline.com – Rwanda’s favorite online supermarket! 🛒🇷🇼

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