Oliline Ltd – Terms & Conditions
Last updated: [26 november 2025]
Welcome to Oliline Ltd. By accessing or using our services, products, or website (www.oliline.com), you agree to the following Terms & Conditions. Please read them carefully.
1. Introduction
Oliline Ltd provides technology and digital solutions including livestreaming setup and operation, CCTV sales and installation, audiovisual production, website and mobile app development, and related ICT services.
By using our services, you agree to comply with these Terms & Conditions.
2. Services
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All services are delivered according to the specifications agreed between Oliline Ltd and the client.
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Service timelines and deliverables will be clearly defined in a contract, quotation, or invoice.
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Oliline Ltd reserves the right to decline any project that violates laws or ethical standards.
3. Pricing & Payments
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All prices are stated in the quotation or invoice provided to the client.
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Payments must be made according to the payment schedule agreed before service delivery.
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For some services, upfront deposits may be required.
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Late payments may result in service delays or additional charges.
4. Client Responsibilities
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Clients must provide accurate information, materials, and required access needed to complete the service.
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For livestreaming, audiovisual production, or IT installation, the client must ensure accessibility to the venue, equipment, or locations necessary for the work.
5. Delivery & Installation
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Oliline Ltd ensures professional delivery, installation, or deployment of products and services.
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Once a project is delivered or installed, the client is responsible for testing and confirming service acceptance.
6. Warranties & Support
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CCTV, IT devices, and other hardware may include a manufacturer or service warranty as specified on the invoice.
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Software, apps, and digital solutions include support as stated in the project agreement.
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Damage caused by misuse, unauthorized modification, or external factors is not covered under warranty.
7. Refund Policy
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Refunds are only issued when Oliline Ltd fails to deliver the contracted service or product.
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Partial or full refunds depend on the stage of service completion.
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Services already delivered, installed, or used are non-refundable.
8. Intellectual Property
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All designs, software, video content, graphics, and digital products created by Oliline Ltd remain the company’s intellectual property until full payment is received.
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After payment, ownership belongs to the client as stated in the project agreement.
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Unauthorized copying or distribution of Oliline Ltd materials is prohibited.
9. Limitation of Liability
Oliline Ltd is not responsible for:
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Loss of data caused by the client's improper handling
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Losses caused by third-party services or platforms
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Damages due to power failures, internet issues, or environmental factors
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Any indirect, incidental, or consequential damages
10. Privacy & Data Protection
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Oliline Ltd collects and uses customer data only for providing services and communication.
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Data is stored securely and never sold to third parties.
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For more details, see our Privacy Policy.
11. Changes to Terms
Oliline Ltd may update or modify these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services means acceptance of the revised terms.
12. Contact Information
For questions or clarification about these Terms & Conditions, contact us at:
Oliline Ltd
Website: www.oliline.com
Email: info@oliline.com
Phone: +250786666688
whatsapp:+250726666688